**Please Note: We are not in the office to receive phone calls at this time, but we are still able to answer any emails you may send. If you don't hear back from us, check your spam or junk mail folder, in case the response ended up there. Please note all orders requiring shipping are being mailed out twice a week. Orders placed Tuesday-Thursday will be shipped out on Friday. Orders placed Friday-Monday will be shipped out on Tuesday. Thank you for your understanding!**
**Distance Learning during COVID-19**
For anyone looking for our online videos for Distance/Virtual Learning, get a free 30-day trial for any new account and subscription!
Head to our HeidiSongs Uscreen site: https://heidisongs.uscreen.io and check out our 30 day free trial, that can be used for new users and parents at this time as well. All users must have their own account, as there is no one-login for teachers to share with their students, unfortunately. A credit card is required to create an account, and we have no way to bypass this, as this is just how Uscreen is set up.
Any of our freebies or .pdf downloads that you have purchased from our site or from our TPT store can be shared with your students in your own class. Check out Heidi's blog for free Distance Learning packets too!
You are able to record yourself singing/doing the motions along to our songs, and have the videos on in the background, as long as the main focus of the videos are of you. We cannot allow any recording and uploading of just our videos to any private or public platform, per our copyright policy. Online video subscription links cannot be shared, as only one person can be logged in at a time under one email, as per Uscreen's system, and to allow only the purchaser to have access to the videos.
You can find most of our audio music on Spotify under the artist name Heidi Butkus, for just our audio music, no videos. This can be an option for those who already know our songs and still want to share our songs with their students.
You can contact us by phone at (909) 331-2090. You’ll talk to Krissie or Sarah, as Heidi is still in the classroom teaching. If we miss your call, we have a good answering system and will promptly call back, so feel free to leave a detailed message. Be sure to leave your first and last name and a phone number so that we can do any follow-up before we call you back.
You can also leave us a message below and we'll reach you via email. We will email back promptly, and if you don't hear from us, check your spam or junk mail folder just in case the message ended up there. Some emails have security or privacy settings for unknown email addresses that may send our reply to one of those folders. Any emails received over the weekend will be followed up on Monday morning once we are back in the office.
If you are calling about an order placed online, please provide your Order # so we can better assist you. If you are calling about a Purchase Order, please provide us with the School or School District name, as well as the purchase order number if possible. For quotes, please specify the items you are wanting, and provide the shipping address so we can give you an accurate quote.
Our office hours are Monday-Friday 8am-3pm PST. We also receive faxes at (909) 592-2110 for School Purchase Orders, or any other questions you might feel more comfortable sending us in written or printed format via the fax. If you prefer to mail in your order, please download our printable order form and send it to us at:
HeidiSongs, P.O. Box 603, La Verne, CA 91750